Concierge Services

All of our apartments come with a weekly visit from our house keepers, and should any need for assistance arise, customer service staff available around the clock. On your arrival, there will be a complimentary welcome pack waiting for you, including teas, coffees, milk, sugar, toiletries, toilet tissues, dishwasher tablets and washing up liquid to get you through the first couple of days.

We also offer the below extra services, if there is a specialise service you require, please do enquire.

CHAUFFEUR SERVICE

Our reliable, professional service is tailor-made for you, whether you require an Airport pick up or a car for your length of stay in the UK, we’ll work with you to create the perfect journey.

BUSINESS & RELOCATION

AYS Apartments will work with you to find the best accommodation suited to your needs, be it assistance with distance to the office, where to hold business meetings or even finding local or International schools

MEDICAL

When visiting London for medical treatment or to support relatives, we understand that privacy and space are essential.
Our residences are available in key London locations offering a home-from-home environment, 24-hour Concierge & security, where guests will have the ability to rest and recuperate in a luxurious apartment, townhouse or penthouse in the heart of London.
AYS Apartments can also assist with the booking of medical appointments too.
For those extra touches, free Wi-Fi internet and our newly launched ‘handy’ phone allows you to keep in touch with the world. In addition, wheelchair users can be comfortably accommodated in our many accessible apartments. Apartments are available to rent from one night or from three months when looking for extended stay accommodation.

FAMILY PACKAGES

We can help with putting together an itinerary for you whilst you and your family are staying with us, from London Zoo to Madame Tussauds. Why not try a day trip to the UK’s renowned designer shopping outlet Bicester Village? or be inspired by the many beautiful museums and majestic college buildings that Cambridge has to offer.

Just tell us your interests and let us do the rest.

PREMIUM HAMPER SERVICE

Get settled in as soon as possible with your pre-selected favourite foods and drink or choose from our choice of hamper selections. Hamper selections can be a choice of luxury items to add to your weekly shopping items or even those everyday daily essentials. This service can be used on an ad-hoc basis or even just so there is something ready for you to help you settle in for the first couple of days.

LAUNDRY AND IRONING SERVICE

Allow our team of professionals to remove these these mundane tasks from your list of things to do. Prices vary according to type of service.